Lucky Creek Casino was established in 2009 with the intentions of being the best in the West. However, the service became so much of a success with their attention to detail, great promotions and quality of games; that Lucky Creek has become one of the most renowned and popular online casino brands int he world.
In fact, this cowboy western themed casino also has some of the best payout rates and has even won awards for their mobile service and bonuses.
The site has been designed first and foremost for the player. The layout and structure of the casino is to facilitate easy navigation as well as make the overall service highly responsive.
The main menu is on the top left corner of the screen and is deliberately hidden until one clicks on the menu icon. On the opposite corner of the screen, there is the Promotions, Live Chat, Register and Login tabs.
The main banner ensures that all players are fully aware of the massive Welcome Bonus on offer.
Immediately under this banner, there is the games menu and the main section of the screen has a list of Featured games; which is the default category on the home page. On the left of the screen, there is another rotating banner which highlights all current offers and bonuses. This is pretty handy in making players aware of offers, which can be easily missed.
The Lucky Creek Casino is managed and owned by Genesys Technologies NV. with offices at Emancipatie Boulevard 31, Curacao. The entire service is licensed and regulated by the Government of Curacao.
The Lucky Creek Casino has partnered with Saucify, one of the leaders in the technology and games in the online gaming industry. This has resulted in all Lucky Creek members being able to enjoy the best when it comes to a complete online gaming service.
Every player will be able experience the best games, latest promotions and offers, together with being able to make any banking transactions as well as get in touch with customer support.
All this can be done via any desktop, mobile and/or tablet device.
The Lucky Creek has a super selection of slots and casino games for all to enjoy.
Players will be 100% satisfied with all the innovative games from BetSoft, Rival and Saucify. All these games are instantly available from the home page and are all organised under the following headings: Featured, Video Slots, Classic Slots, Table Games, Video Poker and Other Games.
This all means that players will be able to playing and winning cash in matter of seconds from exciting games like Trick Or Treat, Wild Berry, Scary Rich 3, Monkey Business, Aladdins Loot and Midnight Racer.
We were especially impressed with the Classic slots section which has great titles like Runaway Train, Cash Puppy and Break The Bank.
The Lucky Creek Casino takes this aspect of their service very seriously. It is widely known that cowboys and nearly all gamers love the competitive nature of tournaments.
It is that thrill of playing against the game, as well as other players, in an effort to be at the top fo the leaderboard and walk away with some of the best prizes in the business.
This casino reflects their huge commitment to tournaments by having an entire section dedicated to these exciting events. This section can be accessed via the main menu and contains a complete schedule of current and future tourneys, along with prizes and details.
We would strongly recommend you take the time to login every day to know what is going on and where all the action is going to be.
Since the launch of the casino in 2009, the brand has managed to incorporate a number of additional features which are all geared towards improving the overall experience of all members. Ultimately, the aim is to allow the player to focus and enjoy the games, with the least amount of hassle.
Multilingual: There are four languages to choose from, all of which can be found in the main menu. There is English, Italian, French and German. This is extremely important to cater to a global audience, who need to play in the confidence of being able to understand bonus terms and games.
Search Feature: This feature is found in the main games menu and allows the player to locate a specific game very quickly. The only thing a player needs to do is enter the title of the game and they will be in the action in no time at all.
Leaderboard: With such a huge focus on tournaments, it is no surprise that Lucky Creek has a section devoted to leaderboards. The link to this section is found in main menu and is an ideal way of making sure of keeping up with everyone in real time.
Banking & Payout Options
Lucky Creek attracts players from all over the world and therefore has a wide variety of banking options to ensure that all transactions are secure and reliable – no matter where the player is based.
The casino understands that all banking and financial partners must be 100% trustworthy and secure. As a result, players can rest assured that all banking options are the very best in the industry, with data and funds protected at all times.
Currently, Lucky Creek Casino offers the following banking options: Mastercard (Debit, Credit & Prepaid), Skrill, Ecopayz, Neteller, Bitcoin, Paysafecard, Visa Credit and Debit cards.
Withdrawal times are dependant on the method employed.
Ever since 2009, Lucky Creek Casino has placed a huge amount of emphasis on making sure the players are happy and content. Therefore, over the years, the customer support staff has gained a reputation for being the best.
This is not only shown in their commitment to all players, but by the fact that they are available 24/7 via a number of different ways:
- Live Chat
- Email: firstname.lastname@example.org
- Email: email@example.com
- Email: firstname.lastname@example.org
- Email: email@example.com
- Email: firstname.lastname@example.org
- Toll Free Phone: 888 595 5835
Plus there is a comprehensive help section, the link to which is located at the bottom of the screen. This section covers the most common queries and explains various processes and terms that players may need explained.